Privacy Policy

 This Privacy Policy describes how and when Ride Share & Car Pool App collects, uses, and shares your

information when you use android applications offered by Ride Share & Car Pool App account. We

receive your information through our mobile applications. Irrespective of which country you reside in or

supply information from, the information provided by you is utilized by us in its own capacity and is not

shared with anyone. This privacy page lets you know how we assure to look after your personal data.

This notice tells you things like what information we use to provide you with our bundle of

transportation services, how we use your information to keep you safe, and the choices and controls

available to you. This notice also tells you about your privacy rights and how data protection rules work

to protect everyone.

The term “you” or “your” refers to the passenger or rider who requests, hires and/or receives a

transportation service

1. Personal data we process

We only process information that we need, so we can provide you with the best service on our

transportation marketplace.

 Contact details: like name, phone number and e-mail address. For some of our services we

might require a little more, like your home address.

 Profile information: things like your profile picture, saved addresses, language and

communication preferences.

 Location: such as where you need a ride from, or the location of nearby Rider, the time, the

journey progression and the final destination of your trip.

 Limited identification data of the device, like the IP address, on which the app has been installed

 Other user-generated content such as photos of parked e-vehicles.

2. Purpose of the processing

We process your personal data so we can provide you with one or more of our transportation services:

 We connect you with a driver, help find ride share: We collect and process personal data for

the purpose of connecting passengers with drivers so you can be picked up and dropped off as

per your selected route schedule.

 We get you to where you want to go: We display geolocation data and the phone number of

Drivers to passengers for communication.

 We make sure the app is optimal: We use contact details to notify passengers and riders of

updates regarding this app.

 We make sure your ride is the quickest, cheapest and most convenient to you

3. Legal Basis

We are allowed to use personal information in the ways described above if we have a proper reason to

do so. We always make sure we have a good reason for doing anything with your data.

 Personal data is generally processed in order to provide the services contracted through app

with you. This means that to give you the service we promised you, and to meet our terms and

conditions, we’ll process your personal data to meet those obligations.

We may from time to time rely on alternative legal bases when:

 it is necessary to comply with a legal obligation such as for processing data when the law

requires it, including, for example, if there is a valid legal request to disclose personal

information to a third party such as a Court or regulatory authority;

 to protect your vital interests, or those of others, for example in the event of an emergency or

an imminent threat to life; or

 You have given us clear consent to do so for another specific purpose in which you have been

fully informed.

If you choose not to give us personal information it may prevent us from fulfilling the contract with you,

or stop us doing something expected of us in law. It may also mean that we cannot operate your

account.

4. Security and access

 Any personal data collected in the course of providing our services is transferred to and stored

in the data servers

 For our research and scientific purposes, all data, like bulk geolocation data, is anonymised so

you can never be identified from it.

5. Your rights and controls

Your right of access

 You can access your personal data via app

 You can access and update your personal data via the app. You have the right to ask us to rectify

information you think is otherwise inaccurate. You also have the right to ask us to complete

information you think is incomplete.

Your right to erasure

 You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

 You have the right to ask us to restrict the processing of your information in certain

circumstances. This means that your data can only be used for certain things, such as legal

claims or to exercise legal rights.

6. Retention

 Your personal data will be stored as long as you have an active passenger account. If your

account is closed, personal data will be deleted (according to our retention schedule and rules),

unless such data is still required to meet any legal obligation, or for accounting, dispute

resolution or fraud prevention purposes.

 In the event that there are suspicions of a criminal offence, fraud or false information having

been provided, the data will be stored as long as necessary according to the internal, legal, and

regulatory requirements.

Please note that the uninstallation of app in your device does not cause the deletion of your personal

data.

7. Direct marketing

 We may send direct marketing messages to your e-mail address and/or phone number when

you have given us permission to do so.

8. Automated decision making

We use help of automated decision-making in case of issuing warnings and implementing ride hailing

service suspension. You will always have the right for human review of the decision and to contest the

decision, express your point of view and obtain an explanation by contacting our customer support in

our app.

9. Making this notice great

We hope you have found this privacy notice easy to understand.

Data protection laws are important. They strengthen rules and enhance your information rights. Many

of these rules may appear complicated, but most are grounded in common sense. We take our

responsibilities with your data seriously. We will continue to make changes to this privacy notice as part

of our commitment to protecting your privacy and affording you even more transparency.